Archive for the ‘listening’ Category
How the Voice of the Client Should Guide Your Sales and Service Efforts
Posted by: johnocunningham on May 29, 2017
What Clients Expect
Posted by: johnocunningham on March 18, 2016
More Communication Needed on Lawyer Health Issues
Posted by: johnocunningham on March 8, 2016
Best Blogs in July: Clients Speak, Gain From Losing, Watson Graduates Law School
Posted by: johnocunningham on August 3, 2015
Best Business Building Tool? Clients Say “Listening”
Posted by: johnocunningham on July 23, 2015
Routine Client Interaction Is NOT Client Feedback
Posted by: johnocunningham on June 22, 2015
What Law Firms Want from General Counsel Clients
Posted by: johnocunningham on February 11, 2015
Best Blog Posts of July: Why Law Firms Should Measure Client Satisfaction
Posted by: johnocunningham on August 9, 2014
Law Firm Using Big Data For Lower Costs and Better Results
Posted by: johnocunningham on April 20, 2014
Law Firm Leaders: Valued Enough?
Posted by: johnocunningham on December 1, 2013
John O. Cunningham 