Archive for the ‘service’ Category
Recent Survey Issues Clarion Calls to Lawyers
Posted by: johnocunningham on June 30, 2017
How the Voice of the Client Should Guide Your Sales and Service Efforts
Posted by: johnocunningham on May 29, 2017
Artificial Intelligence Comes to Contract Review Process
Posted by: johnocunningham on April 17, 2017
Top-Rated Counsel Garnering Higher Scores for Understanding Client Business
Posted by: johnocunningham on February 27, 2017
One Law Firm’s Effort To Drive Innovation Rather Than React To It
Posted by: johnocunningham on December 22, 2016
Survey Reveals Chief Legal Officer Concerns
Posted by: johnocunningham on December 21, 2015
Revenue Is Not a Goal, It Is a Result
Posted by: johnocunningham on December 9, 2015
What Managing Partners and Practice Leaders Want From Legal Marketers
Posted by: johnocunningham on September 4, 2015
Top Communication Complaints of Clients
Posted by: johnocunningham on August 19, 2015
What Law Firms Don’t Say About Technology & Efficiency… But Should
Posted by: johnocunningham on July 24, 2015