Archive for the ‘process improvement’ Category

What Senior Legal Officers At Coveted Clients Are Thinking

Posted by: johnocunningham on June 12, 2018

GC Clients Sharing Data on Law Firm Performance

Posted by: johnocunningham on July 19, 2017

The New Normal for Law Firms

Posted by: johnocunningham on January 23, 2017

2017: A Look Ahead for Law Firms

Posted by: johnocunningham on December 27, 2016

One Law Firm’s Effort To Drive Innovation Rather Than React To It

Posted by: johnocunningham on December 22, 2016

What’s New in Law Firm Innovation

Posted by: johnocunningham on September 30, 2016

Market Share Growth for Some Law Firms, Bad News for Others

Posted by: johnocunningham on June 23, 2016

Law Firms Can Cut Costs and Invest to Serve Clients Better

Posted by: johnocunningham on November 25, 2015

Top Communication Complaints of Clients

Posted by: johnocunningham on August 19, 2015