Posted by: johnocunningham | January 6, 2011

The Best of 2010

WordPress analytical tools reveal that visitors who came to this blog via specific searches in 2010 were most often looking for one of two posts:

1. A January 2010 post on trends in law firm Website features; or

2. A February 2009 post on why “kind” leaders are the best communicators and motivators.

The first one does not surprise me (you can scroll down to view it again) but the resilience and sustained appeal of the second one surprised me a bit.

It occurred to me that perhaps in the past few years of economic challenge, that posting has taken on particular relevance. Kindness may be a critical attribute for leadership and communication amidst a background of layoffs, salary freezes, bonus eliminations and the like.

For those who have asked just how “kindess” is defined by the authors of the book “Leading with Kindness: How Good People Consistently Get Superior Results,” here are the six attributes and behaviors they have flagged as measurably beneficial:

  • Compassion (especially for workers’ every day challenges);
  • Integrity (keeping promises and acting on stated values);
  • Gratitude (in the form of showing appreciation for others’ work);
  • Authenticity (not duplicity or “playing to an audience”);
  • Humor (which helps to lift spirits and soften anxieties); and
  • Humility (not taking too many bows and realizing that no one person is responsible for success).

The previous blog posts on law firm Websites and on kindess and communication can be viewed by scrolling down the content of this blog.


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