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	<title>John O. Cunningham</title>
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	<link>http://johnocunningham.wordpress.com</link>
	<description>Freelance Writer, Editor and Marketing/Communications Consultant</description>
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		<title>John O. Cunningham</title>
		<link>http://johnocunningham.wordpress.com</link>
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		<title>Best &#8220;Traffic&#8221; Times for Posting to Social Media Sites</title>
		<link>http://johnocunningham.wordpress.com/2013/05/20/best-traffic-times-for-posting-to-social-media-sites/</link>
		<comments>http://johnocunningham.wordpress.com/2013/05/20/best-traffic-times-for-posting-to-social-media-sites/#comments</comments>
		<pubDate>Mon, 20 May 2013 20:37:33 +0000</pubDate>
		<dc:creator>johnocunningham</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://johnocunningham.wordpress.com/?p=1068</guid>
		<description><![CDATA[A recent post on &#8220;Social Media Today&#8221; by Brianna Smith provided a great summary on the best times to post to social media sites. Those who are posting material for themselves or their organizations might want to take advantage of research showing that the best times to get your post noticed are: Between 7:00 a.m. [&#8230;]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=johnocunningham.wordpress.com&#038;blog=5287741&#038;post=1068&#038;subd=johnocunningham&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<title>Social Media Policy &#8211; Legal Pitfalls</title>
		<link>http://johnocunningham.wordpress.com/2013/05/16/social-media-policy-legal-pitfalls/</link>
		<comments>http://johnocunningham.wordpress.com/2013/05/16/social-media-policy-legal-pitfalls/#comments</comments>
		<pubDate>Thu, 16 May 2013 13:03:50 +0000</pubDate>
		<dc:creator>johnocunningham</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://johnocunningham.wordpress.com/?p=1065</guid>
		<description><![CDATA[Until recently, it was accepted practice for lawyers to advise their clients to prepare a comprehensive social media policy for their employees, but recent actions by the National Labor Relations Board (&#8220;NLRB&#8221;) have turned that wisdom on its head, according to a recent article by David Rubin of Boston&#8217;s Nutter McClennen &#38; Fish published in [&#8230;]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=johnocunningham.wordpress.com&#038;blog=5287741&#038;post=1065&#038;subd=johnocunningham&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>Best Blogs in April: In-house Counsel Use of Social Media</title>
		<link>http://johnocunningham.wordpress.com/2013/05/11/best-blogs-in-april-in-house-counsel-use-of-social-media/</link>
		<comments>http://johnocunningham.wordpress.com/2013/05/11/best-blogs-in-april-in-house-counsel-use-of-social-media/#comments</comments>
		<pubDate>Sat, 11 May 2013 15:51:27 +0000</pubDate>
		<dc:creator>johnocunningham</dc:creator>
				<category><![CDATA[blogs]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://johnocunningham.wordpress.com/?p=1063</guid>
		<description><![CDATA[This is my 8th post in a series of monthly features that I have dubbed “Best of My Blogroll.” The concept is simple – each month I peruse my own blogroll (see that column on the right) for material created by other bloggers that I think is most worthy of sharing with others, and then [&#8230;]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=johnocunningham.wordpress.com&#038;blog=5287741&#038;post=1063&#038;subd=johnocunningham&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://johnocunningham.wordpress.com/2013/05/11/best-blogs-in-april-in-house-counsel-use-of-social-media/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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		<title>Leadership, Strategy, Pricing &amp; Process Improvement on the RainDance 2013 Agenda</title>
		<link>http://johnocunningham.wordpress.com/2013/05/06/leadership-strategy-pricing-process-improvement-on-the-raindance-2013-agenda/</link>
		<comments>http://johnocunningham.wordpress.com/2013/05/06/leadership-strategy-pricing-process-improvement-on-the-raindance-2013-agenda/#comments</comments>
		<pubDate>Mon, 06 May 2013 19:09:09 +0000</pubDate>
		<dc:creator>johnocunningham</dc:creator>
				<category><![CDATA[leadership]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[metrics]]></category>
		<category><![CDATA[pricing]]></category>
		<category><![CDATA[process improvement]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[legal service]]></category>
		<category><![CDATA[service]]></category>

		<guid isPermaLink="false">http://johnocunningham.wordpress.com/?p=1059</guid>
		<description><![CDATA[The 10th annual RainDance conference of the Legal Sales and Service Organization (&#8220;LSSO&#8221;) is just four weeks away as of this posting (May 6, 2013) and promises to deliver some very unique and useful information for attendees about leading-edge sales and services practices among law firms who are competing for clients. On June 4th and 5th [&#8230;]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=johnocunningham.wordpress.com&#038;blog=5287741&#038;post=1059&#038;subd=johnocunningham&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>How Much Do You Care About Your Client&#8217;s Business/Industry?</title>
		<link>http://johnocunningham.wordpress.com/2013/04/29/how-much-do-you-care-about-your-clients-businessindustry/</link>
		<comments>http://johnocunningham.wordpress.com/2013/04/29/how-much-do-you-care-about-your-clients-businessindustry/#comments</comments>
		<pubDate>Mon, 29 Apr 2013 19:42:02 +0000</pubDate>
		<dc:creator>johnocunningham</dc:creator>
				<category><![CDATA[business development]]></category>
		<category><![CDATA[client service]]></category>
		<category><![CDATA[industry knowledge]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[client centric]]></category>
		<category><![CDATA[legal marketing]]></category>

		<guid isPermaLink="false">http://johnocunningham.wordpress.com/?p=1052</guid>
		<description><![CDATA[As previously reported on this blog, the 2012 Chief Legal Officer Survey by Altman Weil demonstrated that, on a scale of 1 to 10, CLOs rated “understanding of our business/industry” as a 9.6 factor in hiring decisions, far outpacing the quality of a law firm or lawyer’s written work or Website content, and even ranking [&#8230;]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=johnocunningham.wordpress.com&#038;blog=5287741&#038;post=1052&#038;subd=johnocunningham&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://johnocunningham.wordpress.com/2013/04/29/how-much-do-you-care-about-your-clients-businessindustry/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">johnocunningham</media:title>
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		<item>
		<title>Law Firm Tag Lines &#8211; The Good, the Bad and The Ugly</title>
		<link>http://johnocunningham.wordpress.com/2013/04/27/law-firm-tag-lines-the-good-the-bad-and-the-ugly/</link>
		<comments>http://johnocunningham.wordpress.com/2013/04/27/law-firm-tag-lines-the-good-the-bad-and-the-ugly/#comments</comments>
		<pubDate>Sat, 27 Apr 2013 18:32:13 +0000</pubDate>
		<dc:creator>johnocunningham</dc:creator>
				<category><![CDATA[advertising]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[marketing]]></category>

		<guid isPermaLink="false">http://johnocunningham.wordpress.com/?p=1046</guid>
		<description><![CDATA[Professional marketers know all about tag lines. They are designed to be sticky little sounds that you can&#8217;t get out of your head, which connote some special quality or attribute about a brand that it is distinctive. Among the most memorable lines in commercial history are these: When it absolutely, positively has to be there [&#8230;]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=johnocunningham.wordpress.com&#038;blog=5287741&#038;post=1046&#038;subd=johnocunningham&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>1</slash:comments>
	
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		<title>What Makes a Great Service Provider?</title>
		<link>http://johnocunningham.wordpress.com/2013/04/18/what-makes-a-great-service-provider/</link>
		<comments>http://johnocunningham.wordpress.com/2013/04/18/what-makes-a-great-service-provider/#comments</comments>
		<pubDate>Thu, 18 Apr 2013 19:25:39 +0000</pubDate>
		<dc:creator>johnocunningham</dc:creator>
				<category><![CDATA[client service]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[legal service]]></category>
		<category><![CDATA[service]]></category>

		<guid isPermaLink="false">http://johnocunningham.wordpress.com/?p=1044</guid>
		<description><![CDATA[First, let me apologize to regular readers of my blog for a two-week hiatus, during which I was traveling and generally &#8220;out of touch.&#8221; Now that I am back in my office, I am eager to write about a topic that has been brewing in my mind for a while &#8211; the essential elements of [&#8230;]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=johnocunningham.wordpress.com&#038;blog=5287741&#038;post=1044&#038;subd=johnocunningham&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>Best Blogs of March: Does Your Firm Have a Purpose?</title>
		<link>http://johnocunningham.wordpress.com/2013/04/02/best-blogs-of-march-does-your-firm-have-a-purpose/</link>
		<comments>http://johnocunningham.wordpress.com/2013/04/02/best-blogs-of-march-does-your-firm-have-a-purpose/#comments</comments>
		<pubDate>Tue, 02 Apr 2013 19:36:49 +0000</pubDate>
		<dc:creator>johnocunningham</dc:creator>
				<category><![CDATA[blogs]]></category>
		<category><![CDATA[law firms]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[communication]]></category>

		<guid isPermaLink="false">http://johnocunningham.wordpress.com/?p=1042</guid>
		<description><![CDATA[This is my 7th post in a series of monthly features that I have dubbed &#8220;Best of My Blogroll.&#8221; The concept is simple &#8211; each month I peruse my own blogroll (see that column on the right) for material created by other bloggers that I think is most worthy of sharing with others, and then [&#8230;]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=johnocunningham.wordpress.com&#038;blog=5287741&#038;post=1042&#038;subd=johnocunningham&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">johnocunningham</media:title>
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		<title>Legal Sales and Service Experts Come to Boston (June 4-5)</title>
		<link>http://johnocunningham.wordpress.com/2013/03/23/legal-sales-and-service-experts-come-to-boston-june-4-5/</link>
		<comments>http://johnocunningham.wordpress.com/2013/03/23/legal-sales-and-service-experts-come-to-boston-june-4-5/#comments</comments>
		<pubDate>Sat, 23 Mar 2013 15:24:42 +0000</pubDate>
		<dc:creator>johnocunningham</dc:creator>
				<category><![CDATA[business development]]></category>
		<category><![CDATA[client service]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[legal service]]></category>
		<category><![CDATA[process improvement]]></category>

		<guid isPermaLink="false">http://johnocunningham.wordpress.com/?p=1038</guid>
		<description><![CDATA[The 10th annual RainDance conference of the Legal Sales and Service Organization (&#8220;LSSO&#8221;) is offering a slate of speakers and panelists who should provide attendees with plenty of useful information related to timely topics of competitive significance. Among other things, the conference will be offering: A competitive pricing tools and metrics workshop; A &#8220;how to&#8221; for process improvement [&#8230;]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=johnocunningham.wordpress.com&#038;blog=5287741&#038;post=1038&#038;subd=johnocunningham&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://johnocunningham.wordpress.com/2013/03/23/legal-sales-and-service-experts-come-to-boston-june-4-5/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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		<title>New Jersey Says &#8220;Yes&#8221; to Trade Names for Law Firms: What&#8217;s Next?</title>
		<link>http://johnocunningham.wordpress.com/2013/03/21/new-jersey-says-yes-to-trade-names-for-law-firms/</link>
		<comments>http://johnocunningham.wordpress.com/2013/03/21/new-jersey-says-yes-to-trade-names-for-law-firms/#comments</comments>
		<pubDate>Thu, 21 Mar 2013 14:51:02 +0000</pubDate>
		<dc:creator>johnocunningham</dc:creator>
				<category><![CDATA[advertising]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[law firms]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[regulation]]></category>
		<category><![CDATA[ethics]]></category>
		<category><![CDATA[guidelines]]></category>

		<guid isPermaLink="false">http://johnocunningham.wordpress.com/?p=1035</guid>
		<description><![CDATA[On March 14, New Jersey Supreme Court rejected the long-established notion that law firm monikers must be composed of the name or names of lawyers in the firm. Justice Jaynee LaVecchia issued the opinion for a unanimous court in The Matter of a Letter Decision of the Committee on Attorney Advertising (Docket no. 47-2007) amending New [&#8230;]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=johnocunningham.wordpress.com&#038;blog=5287741&#038;post=1035&#038;subd=johnocunningham&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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